The Ford Extended Warranty

QUALITY CARE EXTENDED WARRANTY
From the moment you buy your Ford you can relax in the knowledge that it will be thoroughly protected by Ford Service, Wherever you go, this protection will be with you giving you worry free, pleasurable motoring for years to come.

Quite simply the extended warranty means that for any failure of a mechanical or electrical part for a reason other than wear and tear, normal deterioration or negligence, the defect will be addressed by repair/ replacement of part free of cost under the extended warranty.

PRE CONDITION
To Qualify for this warranty, the Ford Vehicle must have undergone the Pre Delivery Inspection and services as per guidelines in the Warranty and Service Guide with a proper record in the Service History Log.

PERIOD OF COVER
The term of the extended warranty period shall be for 12 months or 24 months and commence on the expiry of the 12 month Ford New Vehicle Warranty, as shown in the Extended Warranty certificate.

WARRANTY OBLIGATION
If any defect confirmed by your Ford dealer as Mechanical and/or Electrical breakdown as defined in this warranty, is found in your Ford vehicle within the stipulated terms, your Ford dealer will repair or replace any part found to be defective with a new part Or an equivalent at no cost to the owner for parts or labour.

TRANSFER OF WARRANTY
Selling your car with this warranty will obviously increase the value of the car. To request a transfer of the warranty, contact your Ford dealer and furnish the details of the person to whom you will be selling your vehicle. This warranty will not be transferred if the vehicle is sold to a motor vehicle dealer or trader or to anyone excluded under the terms and conditions of this warranty and it will be cancelled automatically on such a sale.

EXCLUSIONS
This warranty shall not apply to:

• The replacement of routine service items and items subject to normal wear and tear. These items include, but are not restricted to oil filters, oils and fluids, fuel filters, air filters, spark plugs, wiper blades, clutch linings, brake discs, shock absorbers, brake pads and linings, drive
  belts, tie rod ends, ball joints, hoses, weather strips and emission valves.
• Normal maintenance service required including without limitation, oil and fluid changes, headlights, alignments, fastener retightening, wheel balancing, wheel alignment, ignition timing and valve clearance.
• Any vehicle that has been neglected, misused, modified or used for any form of motor sport.
• Any repairs or replacement required as a result of accident or collision damage.
• Any vehicle which has been altered including, without limitation, the installation of performance accessories.
• Any defects caused by negligence, abnormal use or insufficient care or the use of spurious parts.
• Any vehicle on which parts or accessories not approved by Ford have been used.
• Any vehicle which has not been operated in accordance with the operating instructions in the Ford Owners manual.
• Any vehicle which has not received during the warranty term, the services prescribed in the Ford Warranty and Service guide.
• Any vehicle which has been, serviced, assembled, disassembled, adjusted or repaired other than by a Ford dealer.
• Any vehicle which has been used for purposes other than what it was designed for.
• Insignificant defects which do not affect the functions of the vehicle including without limitation sound, vibration and fluid seepage.
• Any natural wear and tear including without limitation ageing etc.
• Body, paint, glass, interior / exterior trim, exhaust systems/normal wear and tear / service items and other components subject to routine maintenance or periodic repair or replacement.
• Any vehicle purchased as a taxi under the special excise concessions or/and registered as a Tourist Taxi with the Transport authorities.

PRE REQUISITES
In order to maintain the validity of this extended warranty, the vehicle must be serviced by an Authorized Ford Dealer in accordance to the service schedules mentioned in the Warranty and Service Guide.

NOTE

• SERVICE EFFECTED FOLLOWING MORE THAN 500 KMS OR 10 DAYS FROM THE RECOMMENDED SERVICE INTERVAL SHALL INVALIDATE THIS EXTENDED WARRANTY. This allowance is to facilitate the vehicle owner to make sure services are completed at correct intervals.
• The Service record (Service History Log) shall be completed by the Ford dealer by stamping the dealer seal in the appropriate place and the servicing record shall be retained by the owner.
• In case the service record is lost, the customer will be responsible to buy a new record book at his own expense and update the same from the dealership.
  

TERMS AND CONDITIONS
The registration form is the basis of, and forms part of the contract between Ford India Limited and you for the extended warranty of the vehicle shown on the registration form/Extended Warranty certificate.

This booklet is to be read as one document and any word or expression used with a specific meaning has the same meaning wherever it appears:

• This Extended Warranty covers only the failure of a Mechanical and/ or Electrical part for a reason other than wear and tear, normal deterioration or negligence.
• You should strictly follow the recommendations of Ford to ensure that your car is maintained in a perfect condition in which it has left the factory and specifically ensure that you adhere strictly to the service schedules and have the car serviced by your Ford dealer only.
• The dealer is not liable for loss or damage resulting directly or indirectly from
  • Natural Calamities like earthquakes, volcanic eruptions, floods, tidal waves.
  • Pressure waves created by some supersonic aircraft.
  • Revolution or Mutiny, any intentional or malafide act of owner or a driver, abuse of the vehicle, negligence.
  • Usage of vehicle in competition, motor sports, transportation of persons, goods, on hire, as a taxi, self driven car rentals or driving schools.
  • Lack of servicing in accordance with Ford India Limited recommendations.
  • All external causes such as accidents, bad weather, fire, theft or attempted theft, collision, freezing or heat.
  • Improper repair or servicing, the fitting of unauthorised replacement of parts and / or any modifications not approved by Ford India Limited.
• The Extended Warranty programme has no surrender value, no refund of warranty premium is available and it cannot be transferred to another vehicle.
• No liability will be accepted for any Mechanical/Electrical breakdown if not notified to the dealer immediately after the relevant fault has become apparent.
• Failure to maintain the odometer in working order or disconnecting or tampering with it will invalidate this Extended Warranty.
• No liability will be accepted for any losses covered under an accidental damage or road risk policy or for any road hazard/fire or accident damage, No liability of any kind exists in respect of third party.
• No liability will be accepted for damage caused by neglect, intrusion of foreign or harmful or injurious matter, lack of servicing, overheating, freezing or abuse to the continued use of the vehicle after a fault has become evident or for consequential-loss on the failure of parts not
  covered by this Extended Warranty.
• No liability will be accepted for any failure due to wear and tear, components incorrectly fitted or any effect of an inaccurate previous repair or faults or parts of faulty manufacture/design and alterations/ modification from the Ford specification.
  
  

Total Maintenance Plan

Total Maintenance Plan is a comprehensive maintenance plan by Ford has been designed to improve your service experience and minimize the concerns on cost of ownership of the vehicle.

It covers:

• Scheduled servicing like Engine Oil change, Fuel filter, Oil Filter, Spark plugs etc.
• Non-scheduled maintenance like brake pads/shoes, brake discs, clutch plates, lower suspension arms, shock absorbers etc.
• Mechanical/Electrical failure repairs
• Labor for all the above

• Accident repairs
• Tyres
• Fuel

Through TMP the customer gets total peace of mind and fixed price for the next 3 years. TMP improves the resale value of the car as vehicle is maintained by authorized Ford dealerships and the plan is transferable. The car can also be serviced at any Ford outlet across the country. All repairs are carried out with only ford genuine parts